Regulatory Compliance

Find out more about your regulatory compliance obligations for local phone numbers.

Local number regulations

Most countries have regulations around the provisioning of phone numbers to businesses.

In order to be eligible for local phone numbers (outside of AU, US and Canada), you will need:

  1. Proof of business registration.
  2. Proof of address (usually included in 1).

Depending on the country, we can arrange this for you on your behalf (for example, we have access to the Malaysian business register, and the New Zealand companies office website).

If you receive a compliance related error when purchasing a phone number, please contact the team in the chat - we’ll be happy to step you through the process.